Callix is not just a team of agents answering all your inbound calls. It's a human-first customer management tool to manage your business more effectively. An all-in-one cloud based call answering solution that combines human intervention with business analytics. With Callix, you no longer have to invest thousands on long-term Call Centre contracts or in-house reception hires.
Our services are tailored to suit any business regardless of its scale or size, whether it’s small or medium sized enterprises, emerging startups or even executives that need personal assistants. We help businesses meet their goals of increasing sales or delivering an exceptional customer experience. What’s more? Our services are available at 95% lesser cost than any other Call Centre solution.
Try Callix for a limited time to find a package best suited for your business.
Catch all your leads, enquiries, orders and customer complaints, all day, every day.
Answer calls in your preferred language with our diverse team of agents.
Choose or edit your scripts, language preferences, office timings and much more.
Monitor calls and get notifications integrated in a comprehensive reporting system.
No assembly or hardware installations - just sign up and sign in.
Gain access to real time insight on your customer calls with a comprehensive dashboard, with metrics such as peak call times, frequent enquiries and orders, new vs returning callers and conversation topics.
Gain the ability to actively listen to recordings, view text transcripts and understand the subject of the call, whether it’s a generic call, sales enquiry or even a dropped call.
Seamlessly create and edit your questions on the go, and adapt your responses or scripts in line with your business requirements.
